Subject: TID: 19385717 -- Boston Red Sox vs New York Yankees - London Series 201 -- 29/06/2019 -- Queen Elizabeth Olympic Park, London, GB -- Power seller AU -- How do I download my e-tix?
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Himanshu Manral <[email-masked]>
Date: Thu, 27 Jun 2019 15:17:57 -0700 (MST)

Hi Rebecca, 

With the reference TID:19385717, Buyer called stating he is not able to access his email and due to that buyer is unable to download the e-tickets. 

Can you please confirm if it is possible to transfer the tickets to his email address via CM. 

Buyer email address:[email-masked] 

Kind Regards, 
Seeta 

From: "Himanshu Manral" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Friday, 28 June, 2019 00:33:07 
Subject: TID: 19385717 -- Boston Red Sox vs New York Yankees - London Series 201 -- 29/06/2019 -- Queen Elizabeth Olympic Park, London, GB -- Power seller AU -- How do I download my e-tix? 

Hi Seeta, 

Buyer's unable to download the e-tix as he has forgot the viagogo account password. 

Tried to reset the password multiple times but he did not received any password reset link on his registered email address yet. 

However, buyer's able to access his registered email address: [email-masked] 

We need to send the e-tix directly to the buyer registered email id via customer mail as the event is too close. 

Please do the needful. 

Regards, 
Himanshu