Subject: Issue with agent.
From: Seeta Seeta <[email-masked]>
To: viraat <[email-masked]>
Cc: Josue Mussango <[email-masked]>
Date: Wed, 26 Jun 2019 10:34:18 -0700 (MST)

Hi Viraat, 

I am not able to work with Jouse anymore. He always takes breaks according to his convenience and in 1 hour of starting the shift he always leave his work station. When i question him about it he always throughs an attitude on me like he is getting no cases. I already gave him several verbal warnings but he is not taking anything seriously. 

So i request you to talk to him directly about it and move him from my team because this is very hard for me as well to always look for him all over the office. 

Kind Regards, 
Seeta