Subject: TID: 22075051 -- The Rolling Stones -- 25/06/2019 -- Soldier Field, Chicago, US -- Power seller US -- Buyer chasing TMMT
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Himanshu Manral <[email-masked]>
Date: Mon, 24 Jun 2019 17:54:53 -0700 (MST)

Hi There, 

With the reference TID:22075051, Buyer called stating he didn't received the tickets on his TTMT application and buyer also provided the proof of that. 

Can you please look into this concern. 

Kind Regards, 
Seeta 

From: "Himanshu Manral" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 25 June, 2019 04:38:37 
Subject: TID: 22075051 -- The Rolling Stones -- 25/06/2019 -- Soldier Field, Chicago, US -- Power seller US -- Buyer chasing TMMT 

Hi Seeta, 

Buyer's unable to claim her TMMT as she has not received the confirmation or tix acceptance email from the TM yet. 
Previous agent has forwarded the case to TL to escalate this to CSNY for further assistance. 
As per the work item: CSNY inbox support has already requested the seller to re- transfer the TMMT and wrap up. 

We need to contact CSNY for further updates or instruction on this case now as the event is too close. 
Please do the needful. 

Regards, 
Himanshu