Subject: RE: PostaPlus payment refund #8375069414
From: CP Jahra <[email-masked]>
To: Reddy Prasad <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Mustafa Chakki <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Midhun Madhu <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, Sailab Rai <[email-masked]>, Youraj Kinhikar <[email-masked]>, Arun Taranath Rajput <[email-masked]>, Satish Pundir <[email-masked]>
Date: Sun, 20 Dec 2020 15:16:05 +0000

Dear Sir,
Please be informed that as per below mentioned in your mail this customer visited our store today afternoon & collected the cash amount, we had already given this mentioned cash amount of KD 59.750. today to the customer. Kindly do the needful accordingly.

Thanks &Regards
Arun Rajput
Operations
CP Jahra 21117
97518371

From: Reddy Prasad
Sent: Friday, December 18, 2020 6:30 PM
To: Fauzan Ahmad . Musalman <[email-masked]>; Mustafa Chakki <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Jessie Caparas <[email-masked]>; CP Jahra <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Midhun Madhu <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Subject: RE: PostaPlus payment refund #8375069414

Dear Fauzan

Inform customer to collect money from Jahra store

Contact person : Arun

Arun please issue the money from petty cash same will be sent from HO

Regards

Reddy Prasad

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 8:29 PM
To: Mustafa Chakki <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Harish Thakor <[email-masked]<mailto:[email-masked]>>; Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>
Subject: Re: PostaPlus payment refund #8375069414
Importance: High

External email sender, please take precaution.
Hi Team,

Any any update on the below case.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Mustafa chakki" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>, "harish thakor" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 11, 2020 7:34:05 AM
Subject: Re: PostaPlus payment refund #8375069414

Hi Team,

Any update on the below case. Kindly assist to close the below case and arrange cash refund for customer asap.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Mustafa chakki" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>, "harish thakor" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 8, 2020 8:31:54 AM
Subject: Re: PostaPlus payment refund #8375069414

Hi Mustafa,

Thank you for your reply.

Customer want the refund in Cash and want to collect it from Centrepoint- Sulaiyel Al-Jahra, Kuwait.

Kindly check and update us.

Regards,
Fauzan

________________________________
From: "Mustafa chakki" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>, "harish thakor" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 7, 2020 1:57:05 PM
Subject: RE: PostaPlus payment refund #8375069414

Can you please advise as to how the customer wants the refund.
Cash refund or bank transfer.
Please confirm and if bank transfer.
Please provide the bank transfer details.

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 21, 2020 4:37 PM
To: Mustafa Chakki <[email-masked]<mailto:[email-masked]>>
Cc: Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: PostaPlus payment refund #8375069414

External email sender, please take precaution.
Hi Mustafa,

Kindly assist us on the below case, customer is chasing us.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
To: "farah humaidan" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 20 October, 2020 23:47:23
Subject: Re: PostaPlus payment refund #8375069414

Hi Team,

Kindly assist us on the below case, customer is chasing us.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "farah humaidan" <[email-masked]<mailto:[email-masked]>>
Cc: "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, October 19, 2020 11:51:32 PM
Subject: PostaPlus payment refund #8375069414

Hi Team,

With reference to order #8375069414<callto:8375069414>
Tracking ID: 100041032106
Order Date: Mar 30, 2020
Amount: 59.75 KWD

Reference NO: 010133008210
Payment ID: 103202010106443844
Date: 2020/04/10

The order mode is COD and customer has paid the amount to PostaPlus. However the order has been returned to our warehouse and now customer is chasing us for refund. Kindly help us to refund for customer.

Thank you for your help.

Regards.
Fauzan

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com