Subject: Re: behaviour issue
From: Seeta Seeta <[email-masked]>
To: MX CST <[email-masked]>
Cc: Mohd Imran <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, jessie caparas <[email-masked]>, KISHAN SINGH <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 20 Dec 2020 04:35:25 -0700 (MST)

Hi Team, 

We have received the customer response. 

(Pls note that i received a call yesterday from Mr Hussein, city stars stor manager. He asked me to send him the receipt, and i did send it to his mobile.) 

Kindly check and do the needful. 

Thanks & Regards, 
Seeta Kunwar 

From: "MX CST" <[email-masked]> 
To: "Mohd Imran" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "jessie caparas" <[email-masked]>, "KISHAN SINGH" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 17 December, 2020 19:00:50 
Subject: RE: behaviour issue 

Hi all 

We communicate with our customer and we are going to solve her concern. 

Thank You & Best Regards 

Hussein Ibrahim | Store Manager M A X CST 
Orient International Trading Ltd | Landmark Group 
Mirage Mall | 1st Settlement | New Cairo | Cairo | Egypt 
Tel: + 201122430570 

From: Mohd Imran <[email-masked]> 
Sent: Thursday, December 17, 2020 2:22 PM 
To: MX CST <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>; KISHAN SINGH <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: behaviour issue 

Hi [ mailto:[email-masked] | 
@MX CST ] , 

Please help us to get this below escalation closed. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, December 17, 2020 3:32 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; KISHAN SINGH < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: behaviour issue 

External email sender, please take precaution. 

Hi Team, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "KISHAN SINGH" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 17 December, 2020 16:55:56 
Subject: Re: behaviour issue 

HI Team, 

Any update? 

From: "KISHAN SINGH" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 12 December, 2020 20:32:55 
Subject: behaviour issue 

Hi Team, 

Ticket no-1849918 

customer number-01003001660 

Email id [ mailto:[email-masked] | [email-masked] ] 

Store : MaxFashion Star City Mall Egypt. 

Issue- Customer is complaining about max store in Egypt . In store staff misbehaved with her and customer wanted to use her shukran card but store team denied for same. 

Kindly do the needful ASAP. 

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