Subject: Re: Refund not credit to account
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, MUBASHER <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 20 Dec 2020 03:56:32 -0700 (MST)

Hi Malik 

Kindly be informed that the refund has been initiated from our end on 27th of Nov. but the customer is saying he did not receive the amount, so kindly check the bank the issue and advice us further on your priority basis. 

Regards 
Shakeeb 

From: "MUBASHER" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, December 17, 2020 8:02:38 PM 
Subject: Refund not credit to account 

Hi Team, 

The item partially cancelled and refund processed on 27/11/2020 but customer didn't receive the amount. 

Order no 6248078260 
Ticket no 1885194 

Attached statement of customer for received refund. 

Kindly check and do the needful. 

Regards.