Subject: RE: RE: Order status update // 9617945361
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, Mohd Imran <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Sat, 19 Dec 2020 13:27:17 +0000

Dear Team,

Pl change the status as delivered.

Time stamp 29 Nov 202010:39 AM

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Thursday, December 17, 2020 8:02 PM
To: Mohd Imran <[email-masked]>
Cc: Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; [email-masked]; Jessie Caparas <[email-masked]>
Subject: Re: RE: Order status update // 9617945361

External email sender, please take precaution.
Dear Vishwajeet,

Please provide your feedback as per the previous mail.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/1b872504e3f347e62c6ff917fd973a42d0fa840f14ea3224294b6953513d4096<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F1b872504e3f347e62c6ff917fd973a42d0fa840f14ea3224294b6953513d4096&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cb68b15e332334ac2da5408d8a2a512d0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637438177167936410%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=N7DL5IxM9Rd6V886fzX4iWnYq%2Be0LMYgh8COazHaVMY%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cb68b15e332334ac2da5408d8a2a512d0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637438177167946401%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=AeZxEAXzX%2FVzA3Khek95jy0cfxdVfopDzD3lUcNsNtA%3D&reserved=0> to check the details.
Thanks,
Shambhavi Singh,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cb68b15e332334ac2da5408d8a2a512d0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637438177167956399%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=oSB%2F%2Fj1h8QqMN5rcZRMfb%2FfsDtYaz39Qcfu0obYHzNI%3D&reserved=0>
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On Wed, 16 Dec at 8:26 PM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Vishwajeet,

Please provide your approval, so that we can proceed further.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/1b872504e3f347e62c6ff917fd973a42d0fa840f14ea3224294b6953513d4096<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F1b872504e3f347e62c6ff917fd973a42d0fa840f14ea3224294b6953513d4096&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cb68b15e332334ac2da5408d8a2a512d0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637438177167986380%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=zebDdXVpC8ui2%2B8XKfxQTWREDISvYRL02XCyOlqjRR8%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cb68b15e332334ac2da5408d8a2a512d0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637438177167986380%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cnu6m5GEo%2BjkGEEW2uubbsqej%2Fajkzbb9b%2F66ym0uGY%3D&reserved=0> to check the details.
Thanks,
Shambhavi Singh,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cb68b15e332334ac2da5408d8a2a512d0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637438177167986380%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=2cqPOdeWFk%2FAYP4tGQfKIx%2FbVWktAfOm%2Fazmn%2FD8oKo%3D&reserved=0>
Call: +91 70-6595-6595
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On Wed, 16 Dec at 8:14 PM , Mohd Imran <[email-masked]<mailto:[email-masked]>> wrote:
Hi @FarEye Support<mailto:[email-masked]>@Vishwajeet Singh<mailto:[email-masked]>,

Please update the status as delivered.

AWB # 46044551523

As per Aramex shipment delivered  on 29 Nov 2020 10:39 AM

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 16, 2020 3:43 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; AVNESH CHITTIMALA <[email-masked]<mailto:[email-masked]>>; JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order status update // 9617945361
Importance: High

External email sender, please take precaution.
Hi Team,

Please note that the customer received the order but the status is not updated yet. so kindly do the needful ASAP.

Regards
Shakeeb

________________________________
From: "AVNESH CHITTIMALA" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 12 December, 2020 05:17:31
Subject: Order status update

Hi Team,

With reference to the order 9617945361.

The order was delivered on Nov 29th, 2020 as per the tracking details and customer received the order.

Customer want to return some of the items, but the option of return is not available as the order status is not updated in hybris. The order status in hybris is "IN_PROGRESS".

Please update the order status on hybris on priority.

Regards,
Anvesh

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