Subject: Fwd: Double deduction - 8394761458
From: Seeta Seeta <[email-masked]>
To: Mohammad Shafeeque <[email-masked]>
Date: Fri, 18 Dec 2020 03:29:56 -0700 (MST)

Thanks & Regards, 
Seeta Kunwar 

From: "jessie caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Mustafa Chakki" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "YASSER LSM" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harish Thakor" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 18 December, 2020 15:07:25 
Subject: RE: Double deduction - 8394761458 

[ mailto:[email-masked] | @Seeta Seeta ] 

Create a ticket for this in Hybris as discussed. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Seeta Seeta <[email-masked]> 
Sent: Wednesday, December 16, 2020 9:23 AM 
To: Mustafa Chakki <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; YASSER LSM <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Double deduction - 8394761458 

External email sender, please take precaution. 

Hi Team, 

Please assist in closing the below case. Following order: 8394761458, amount was deducted twice. Please check the attached Bank Statement for the same. 

Thank you for your help! 

Thanks & Regards, 
Seeta Kunwar 

From: "Abdulqader Ahmed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Knet 

Hi Team, 

#1586856 

With reference order No.: 8394761458 Customer is complaining that an amount was deducted withou order as per our records, there is only one order by KWD35.55. 

Customer provided the statement as attached. 

Amount KWD35.55 

Date : 7/30/20 

Kindly look into this and do the needful. 

Thanks, 

Abdulqader 

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