Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Dec 2020 05:15:49 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="ltr">
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<font><span style="font-size:14px;background-color:rgb(238,238,238)"><b style="">Dear Centrepoint,</b></span></font><div><font><span style="font-size:14px"><b><br></b></span></font></div>
<div><font><span style="font-size:14px"><b>I did not receive the refund, as below mentioned orders.</b></span></font></div>
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<font><span style="font-size:14px"><b>[Your replies]<br></b></span></font><div>
<font><span style="font-size:14px"><b><br></b></span><span style="font-size:14px;background-color:rgb(153,0,255)"><b></b></span></font><div><div><b style="background-color:rgb(255,255,0)"><font color="#000000"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>1- The refund amount of SAR 39 for order ID 6224117421, has been processed from our side to your credit card under the transaction ID 160010479000030697.</span>  ]</font></b></div></div>
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<div><b style=""><font style="background-color:rgb(255,255,0)" color="#000000"><br></font></b></div>
<div><span style="background-color:rgb(255,255,0)"><font color="#000000"><b><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>2- Also, with reference to order ID: 6224350837.</span>  please update the refund.</b></font></span></div>
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<div>Thanks</div>
<div>Atif</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 10 Dec 2020 at 15:19, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Atif,<br><br>Thank you for your patience.<br><br>We are still investigating with our concerned team regarding the order and refund. We will update you as soon as we have heard back from them. We sincerely apologize for this unexpected delay and inconvenience caused to you. We will try our best to make sure this is resolved asap.<br><br>We appreciate your continued patience and understanding.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1532412