Subject: Re: Refund Not Processed//Order ID: 6220339297
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 13 Dec 2020 22:57:41 -0700 (MST)

Hi Team, 

Any updates on this case as conloc team has responded saying that the return not received. 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 7 December, 2020 12:08:07 
Subject: Re: Refund Not Processed//Order ID: 6220339297 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 6 December, 2020 15:54:44 
Subject: Re: Refund Not Processed//Order ID: 6220339297 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 2 December, 2020 12:11:09 
Subject: Re: Refund Not Processed//Order ID: 6220339297 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 1 December, 2020 14:31:09 
Subject: Re: Refund Not Processed//Order ID: 6220339297 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 29 November, 2020 15:34:06 
Subject: Re: Refund Not Processed//Order ID: 6220339297 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 22 November, 2020 13:55:18 
Subject: Refund Not Processed//Order ID: 6220339297 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Aug 31, 2020 
Order ID: 6220339297 
Return Tracking ID: 46175692743 
RMA:24140097 
Assistance Required:Refund request 

Issue Description: The customer made an order on Aug 31, 2020 and she received on 9/3/20 and she made return request on 9/4/20 for two items she said the courier collected the items and the refund not initiated to her as in hybris the refund has been not processed kindly check the RMA(24140097) and make refund to customer as soon as possible. 

Regards, 
Ebrahim Hageb