Subject: Reminder: Messaging and the Future of CX | Dec 15
From: "Team Zendesk" <[email-masked]>
To: [email-masked]
Date: 13 Dec 2020 23:35:10 -0500

Join Zendesk & Haptik as we speak about how messaging-centric support will drive the future of CX                                                                                                                                             

"Zendesk" <https://app.hello.zendesk.com/e/er?s=2136619493&lid=2201&elqTrackId=3fac9a976d794995ab656152f355b916&elq=182a93ed308741418938946340cf8e23&elqaid=54269&elqat=1>                                                                            

"" <https://app.hello.zendesk.com/e/er?s=2136619493&lid=43940&elqTrackId=961a905b12174421a6a8345d10b089b5&elq=182a93ed308741418938946340cf8e23&elqaid=54269&elqat=1>                                                            

Hi Seeta,                                                                                                                            

Since the start of the pandemic, we at Zendesk have noticed a staggering 50% surge in messaging-based support tickets. While Messaging has been a preferred communication channel for a while now, there are also several pertinent questions it throws up. One of them being - how to maintain an optimal balance between human intelligence and AI, and to use the right tool for the right business scenario.                                           

Through our webinar, we would be elaborating on these and indicating a vision of how Messaging would be the centrepiece of future CX strategies.                                                                                

Register for the webinar <https://app.hello.zendesk.com/e/er?s=2136619493&lid=43940&elqTrackId=6e92c0c3e64f41dc8866c21822d9e81c&elq=182a93ed308741418938946340cf8e23&elqaid=54269&elqat=1>                                                 

We look forward to seeing you there!                                     

Regards,
Rahul Menon
Marketing Manager, India & SAARC | Zendesk                                                                    

""                                                                                

"" <https://www.zendesk.com/?elqTrackId=53d60cc91e8a469b81aa08d1df9a45b6&elq=182a93ed308741418938946340cf8e23&elqaid=54269&elqat=1&elqCampaignId=9724&elqcst=272&elqcsid=29391>                                                 

9 Straits View, Marina One West Tower, #10-08
Singapore 018937 
Privacy Policy <https://www.zendesk.com/company/customers-partners/privacy-policy/?elqTrackId=c07f7e9b9a6247e0b705a10b684034ce&elq=182a93ed308741418938946340cf8e23&elqaid=54269&elqat=1&elqCampaignId=9724&elqcst=272&elqcsid=29391> | Manage Preferences <https://go.zendesk.com/preference_center?&language=en-APAC&emailAddress=seeta.seeta%40lsmindia.com&elqTrackId=9b2040c064c3414ea476958f166e2938&elq=182a93ed308741418938946340cf8e23&elqaid=54269&elqat=1&elqCampaignId=9724&elqcst=272&elqcsid=29391> | Unsubscribe <http://app.hello.zendesk.com/e/er?s=2136619493&lid=24493&elqTrackId=3a9bf1e376e04cd9bfdcdad4d219f363&emailAddress=seeta.seeta%40lsmindia.com&elq=182a93ed308741418938946340cf8e23&elqaid=54269&elqat=1&elqcst=272&elqcsid=29391>