Subject: Unattended ticket - there is deduction (refund|)
From: [email-masked]
To: [email-masked]
Date: Sun, 13 Dec 2020 10:52:42 +0000

Hi ,  This is an escalation email for the LiveSalesman group in Landmark Group.    A new ticket in LiveSalesman group is currently unassigned for more than 30 minutes.  Ticket Details:   Subject - there is deduction (refund|)  Ticket URL - https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1869228