Subject: RE: (Missing unit from the WWD item) Homecentre Kuwait
From: Hckdelivery Dept <[email-masked]>
To: Murugapandian Mani <[email-masked]>, seeta.seeta <[email-masked]>
Date: Sat, 12 Dec 2020 07:47:48 +0000

Dear Team

Please note below pending work already completed by next day customer complained .

Regards
Delivery Dept

From: Murugapandian Mani
Sent: Saturday, December 12, 2020 8:44 AM
To: Hckdelivery Dept <[email-masked]>
Subject: FW: (Missing unit from the WWD item) Homecentre Kuwait

Dear Ali

Pls give update on below concern.

Regards/Mani

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 11, 2020 6:35 PM
To: Murugapandian Mani <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Wasim Qureshi <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>
Subject: Re: (Missing unit from the WWD item) Homecentre Kuwait

External email sender, please take precaution.
Hi Team,

Kindly update us on the below weather the issue has been resolved.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "murugapandian mani" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "wasim qureshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 23 November, 2020 17:58:26
Subject: (Missing unit from the WWD item) Homecentre Kuwait

Hi Team,

Problem Statement: (Missing unit from the WWD item) Homecentre Kuwait

Order Date :30/10/2020

Order ID: 8210958413
Tracking ID: 15154918210958413
Assistance Required: Need missing item

Issue Description: Customer emailed us informing that she placed order for ( 161768903 - - Robin 34-Pair Tall Shoe Cabinet) and there is a part missing. he said that the courier guy contacted him next day however instead of fixing it he came with a breakfast trolley that he didn't order! and let his maid sign as received and didn't fix the cabinet.

Customer also shared us the picture of the item which they received .

so we request you to look into this concern and help us to resolve the case on ASAP.

Thanks & Regards,
Seeta Kunwar

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