Subject: Undelivered Mail Returned to Sender
From: [email-masked] (Mail Delivery System)
To: [email-masked]
Date: Thu, 10 Dec 2020 02:44:42 -0700 (MST)

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<[email-masked]>: host
    landmarkgroup-com.mail.protection.outlook.com[104.47.8.36] said: 550 5.4.1
    Recipient address rejected: Access denied. AS(201806281) (in reply to RCPT
    TO command)

Subject: Re: On Validation Order Order ID: 8385970291
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>, jessie caparas <[email-masked]>, Mohd Imran <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Cc: Lessin Kumar <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, Harish Thakor <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Ebrahim <[email-masked]>, Hafizullah Lsm <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 10 Dec 2020 02:44:38 -0700 (MST)

Hi Team, 

Order Date : Jun 3, 2020 
Order ID: 8385970291 

The customer is still chasing us for the same, Now the order is not on Hybris. 

Please advise. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Lessin Kumar" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Ebrahim" <[email-masked]>, "Hafizullah Lsm" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 27 June, 2020 20:16:04 
Subject: Re: On Validation Order Order ID: 8385970291 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 8 June, 2020 15:33:27 
Subject: On Validation Order Order ID: 8385970291 

Hi Team, 

Problem Statement: On Validation Order 
Order Date : Jun 3, 2020 
Order ID: 8385970291 
KNET refund ticket : 03242444 
Amount to refund: KWD16.23 

Issue Description: The order was on Jun 3, 2020 but hybris status showing that it is on validation as customer already payed and the customer is chasing as for her order. 

Regards, 
Ebrahim Hageb