Subject: Late Collection Case id - 1763139 Order ID: 6239852392 Tracking ID: RP1113200002645
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 9 Dec 2020 01:54:18 -0700 (MST)

Hi Team, 

Kindly assist us on the below collection as no aciton after Nov 17, 2020 has been taken. The customer can be reached on the contact number: +966590530007 

Problem Statement: What is the issue (Late Collection) Courier Team 

Case id - 1763139 
Order Date: 11/7/2020 
Order ID: 6239852392 
Tracking ID: RP1113200002645 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 11/13/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Thanks & Regards, 
Seeta Kunwar