Subject: Webinar invite: Messaging and the Future of CX | Dec 15
From: "Team Zendesk" <[email-masked]>
To: [email-masked]
Date: 9 Dec 2020 02:57:46 -0500

Join Zendesk & Haptik as we speak about how messaging-centric support will drive the future of CX                                                                                                                                             

"Zendesk" <https://app.hello.zendesk.com/e/er?s=2136619493&lid=2201&elqTrackId=3fac9a976d794995ab656152f355b916&elq=fe9785b875e74f8f864532f23734da76&elqaid=54268&elqat=1>                                                                            

"" <https://app.hello.zendesk.com/e/er?s=2136619493&lid=43939&elqTrackId=2fc51148b3ad4d5b87fc57013261469b&elq=fe9785b875e74f8f864532f23734da76&elqaid=54268&elqat=1>                                                            

Hi Seeta,                                                                                                                            

As businesses, it’s crucial for us to be where our customer is, and to deliver the best possible customer experience in their preferred channel. Over the last few years, messaging has been that preferred channel for most customers.                                           

This trend towards messaging has accelerated further over the last 8 months. At Zendesk, we have seen a staggering 50% surge in messaging-based support tickets during this period.                                           

Through this joint Zendesk - Haptik webinar, we would like to delve deeper into the future of messaging. We would also be exploring how companies can maintain an optimal balance between human intelligence and AI, and using the right technology for the right business case.                                           

We look forward to seeing you at our webinar on Dec 15th.                                                                                

Register for the webinar <https://app.hello.zendesk.com/e/er?s=2136619493&lid=43939&elqTrackId=d9195ec168944e06af91acd646af7a21&elq=fe9785b875e74f8f864532f23734da76&elqaid=54268&elqat=1>                                                 

Regards,
Rahul Menon
Marketing Manager, India & SAARC | Zendesk                                     

Please note: If you register for the event, the registration details would also be shared with Haptik, who might reach out to you.                                                                    

""                                                                                

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