Subject: Re: RMA showing cancelled
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 8 Dec 2020 22:04:47 -0700 (MST)

Any update 

From: "yasser lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 30 November, 2020 18:58:33 
Subject: RMA showing cancelled 

Hi Team, 

Subject: RMA showing cancelled. 

ORDER NO : 8207663788 
RMA TRACKING ID : RP1018200001200 
RMA : 1000081973 
Ticket No: 1760413 

Issue Description: As per the hybris, the status of the above RMA is showing cancelled. However, as per the LMG tracking id RP1018200001200 , the status is showing RVP Delivered on Oct-22-2020. Now the customer is asking for refund for the mentioned RMA. 

Assistance Required: Kindly do the needful. 

Regards, 
Yasser.