Subject: Order delivered but not to the customer
From: Srishty Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 7 Dec 2020 23:51:37 -0700 (MST)

Hi Team, 

Ticket No: 1807848 
Order No: 6249071538 
Order Date: 29 Nov, 2020 
Tracking id: SD000636084 

The customer is claiming that the order is not received by him and the status as well as the courier company is saying that it has been delivered. Our courier team has not provided proof of delivery even after two attempts. 

Kindly advice for the same. 

Regards, 
Srishty