Subject: RE: Refund Not Processed // 6239911417
From: Akshay Berry <[email-masked]>
To: Jessie Caparas <[email-masked]>, seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>, Mohammad Ayaz <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>, ArishLaila <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Escalations Dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>
Date: Mon, 7 Dec 2020 14:02:41 +0000

@Mohammad Ayaz<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]> Please close the return for the same as customer chasing us for the refund.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]>
Sent: Monday, December 7, 2020 2:11 PM
To: seeta.seeta <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>; Mohammed Awad MohammedGaily <[email-masked]>; ArishLaila <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>
Subject: RE: Refund Not Processed // 6239911417

@Akshay Berry<mailto:[email-masked]>

Kindly  check.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 4, 2020 7:46 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; Mohammed Awad MohammedGaily <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund Not Processed // 6239911417
Importance: High

External email sender, please take precaution.
Hi Team,

Any update?

Thanks & Regards,
Seeta Kunwar

________________________________
From: "jessie caparas" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "Mohammed Awad MohammedGaily" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "M Ataullah" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 27 November, 2020 17:57:04
Subject: RE: Refund Not Processed // 6239911417

@Ksaconloc Returns<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]> @Ramesh Gottimukkala<mailto:[email-masked]>

Please close the return for this order.

Child ticket ID 1720605

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 27, 2020 3:48 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>
Subject: Refund Not Processed // 6239911417
Importance: High

External email sender, please take precaution.

Hi Team,

Problem Statement: Refund Not Processed

Order Date : Nov 7, 2020

Order ID: 6239911417
Return Tracking ID: 46378516833
Child Tikcet ID; 1720605
Assistance Required: Need urgent process the RMA 1000145399

Issue Description: Customer raised a return request for 4 item and as per customer she/he handed over all 4 items to the courier team.

As per tracking ID it has been received from our end, so kindly process the RMA,

Thanks & Regards,
Seeta Kunwar
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