Subject: Unattended ticket - refund for 4 orders (need an urgent refund)
From: [email-masked]
To: [email-masked]
Date: Mon, 07 Dec 2020 07:08:14 +0000

Hi ,  This is an escalation email for the LiveSalesman group in Landmark Group.    A new ticket in LiveSalesman group is currently unassigned for more than 30 minutes.  Ticket Details:   Subject - refund for 4 orders (need an urgent refund)  Ticket URL - https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1838044