Subject: Re: Missing Shipment
From: Abdulqader Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 6 Dec 2020 23:47:14 -0700 (MST)

Hi team 

any update please 

Thanks 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, November 3, 2020 1:26:53 AM 
Subject: Missing Shipment 

Hi Team 

Problem Statement : Missing Shipment / Refund approval. 

Order Date : May 8, 2020 
Order ID: 6489997436 
Tracking ID : 648999743622999991 
Total Price : SAR62.00 
Concept : BABYSHOP 

Issue Description : The Customer placed the order on May 8, 2020, Customer placed order for 25 items but as per the customer he has only received 24 items, Under the consignment details we can see that all 25 items has been Picked up complete 

The missing item is 162210900 - - Giggles Printed Round Neck T-shirt and Pyjama Set (Quantity 1) 

Case history : The customer reached out to us on Oct 23, 2020. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Abdulqader