Subject: Re: Refund Not Processed // 6239911417
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>, ArishLaila <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, escalations dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>
Date: Fri, 4 Dec 2020 08:45:54 -0700 (MST)

Hi Team, 

Any update? 

Thanks & Regards, 
Seeta Kunwar 

From: "jessie caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Ksaconloc Returns" <[email-masked]>, "Mohammed Awad MohammedGaily" <[email-masked]>, "ArishLaila" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "M Ataullah" <[email-masked]> 
Sent: Friday, 27 November, 2020 17:57:04 
Subject: RE: Refund Not Processed // 6239911417 

[ mailto:[email-masked] | @Ksaconloc Returns ] [ mailto:[email-masked] | 
@Mohammed Awad MohammedGaily ] [ mailto:[email-masked] | 
@ArishLaila ] [ mailto:[email-masked] | 
@Ramesh Gottimukkala ] 

Please close the return for this order. 

Child ticket ID 1720605 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Seeta Seeta <[email-masked]> 
Sent: Friday, November 27, 2020 3:48 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]> 
Subject: Refund Not Processed // 6239911417 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Nov 7, 2020 

Order ID: 6239911417 

Return Tracking ID: 46378516833 

Child Tikcet ID; 1720605 

Assistance Required: Need urgent process the RMA 1000145399 

Issue Description: Customer raised a return request for 4 item and as per customer she/he handed over all 4 items to the courier team. 

As per tracking ID it has been received from our end, so kindly process the RMA, 

Thanks & Regards, 
Seeta Kunwar 
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