Subject: Re: cases to be forwarded on zimbra
From: Apoorv Joshi <[email-masked]>
To: Mohammad Shafeeque <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Thu, 3 Dec 2020 08:13:00 -0700 (MST)

Hi Shafeeque, 

1493940 - As per Finance tracker they have already sent the details to Bank, as per shababe the TAT is 5 days. Just inform the customer that we already forwarded details on Nov 19, 2020 to his Bank directly and to check his Bank statement for refund. 
1509700 - Escalated via zimbra to dxbteam for arranging collection with LMG again. 
1514038 - You already placed in KNET/Bank Transfer sheet. Respond to the customer asking to wait. 
1518538 - Already escalated to Jessie via zimbra again 
1526779 - Escalated to dxbteam via zimbra again to arrange the delivery 
1530627 - Escalated to dxbteam via zimbra again regarding refund 
1531089 - Escalated again via zimbra to Jessie to assist in processing the refund. 

Regards, 
Apoorv 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, December 3, 2020 5:39:15 PM 
Subject: cases to be forwarded on zimbra 

Hi Seeta, 

Kindly forward these cases on zimbr to to the concerns: 
1477014 
1477297 
1486322 
1486705 
1493940 
1509700 
1514038 
1518538 
1526779 
1530627 
1531089 

Regards 
Shafeeque