Subject: RE: KSA Hybris Issue
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Sreejith Sreekumar <[email-masked]>, pratheesh.gopi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 2 Dec 2020 08:59:01 +0000

@Pratheesh Gopi<mailto:[email-masked]>

Can you please help us out on this?

KSA and EG Hybris is not working.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, December 2, 2020 12:48 PM
To: Sreejith Sreekumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: KSA Hybris Issue

External email sender, please take precaution.
Hi Sreejith,

The following links are not working, we are unable to search for orders. Please look into it.

https://extcseg.lmsin.net/eg/cscockpit/index.zul , https://extcssa.lmsin.net/cscockpit/login.zul

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Sreejith Sreekumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 2, 2020 1:01:38 PM
Subject: KSA Hybris Issue

Hi Sreejith,

Kindly look into the attached screenshots, we are unable to open orders in KSA Hybris/Cockpit. It works for some time and then the issue starts repeating again and again. We are facing this since yesterday, the link that we are facing issue with is: https://extcssa.lmsin.net/cscockpit/login.zul

Please look into it on priority. Thank you for your help!

Regards,
Apoorv

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