Subject: RE: Refund not reflecting on Hybris: order id - 9604815915
From: Jessie Caparas <[email-masked]>
To: Sankar T <[email-masked]>, seeta.seeta <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 1 Dec 2020 09:53:25 +0000

Hi Sankar,

Please disregard – this is sorted.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Sankar T <[email-masked]>
Sent: Sunday, November 29, 2020 5:53 PM
To: Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund not reflecting on Hybris: order id - 9604815915

External email sender, please take precaution.
HI @Jessie Caparas<mailto:[email-masked]>,

Anything pending for this ticket? RV is generated for this RMA and same has been triggered to the customer.

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Thanks,
Sankar.

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 29 November 2020 at 7:20 PM
To: "seeta.seeta" <[email-masked]<mailto:[email-masked]>>, Sankar T <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>, Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>, Apoorv Joshi <[email-masked]<mailto:[email-masked]>>, Manish Kumar <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund not reflecting on Hybris: order id - 9604815915

@Sankar T<mailto:[email-masked]>

Really need help on the below?

Seems that no one is actioning the below JIRA ticket.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 29, 2020 9:35 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund not reflecting on Hybris: order id - 9604815915

External email sender, please take precaution.
Hi Jessie,

We still waiting for the further action.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 29 November, 2020 11:02:37
Subject: Refund not reflecting on Hybris: order id - 9604815915

Hi Team,

Jira link: https://landmark.atlassian.net/browse/REL-125905<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmark.atlassian.net%2Fbrowse%2FREL-125905&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C2e810f3b156f449bfcd708d8946e260e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637422548110393270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=duJheUU4pdfvjC8wcIGoOmDLe6qR0q%2Bwjts%2Bteqr2NQ%3D&reserved=0>

Case id - 1649240

With reference to the order number:

Kindly note that with respect to order id - 9604815915 the following RMA status is refund processed however it is not reflecting on Hybris. Please do the needful.

Thank you for your help!

Regards,
Manish
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