Subject: RE: LATE SHIPPING (6216037301)
From: Akshay Berry <[email-masked]>
To: "Thulasiraman Manoharan (TCS)" <[email-masked]>, Jessie Caparas <[email-masked]>, seeta.seeta <[email-masked]>, LMG OMS <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>, Sankar T <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Escalations Dxbteam <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 29 Nov 2020 08:05:57 +0000

@Sankar T<mailto:[email-masked]> Please confirm it this has been cancelled in Hybris.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Thulasiraman Manoharan (TCS) <[email-masked]>
Sent: Saturday, November 28, 2020 2:32 PM
To: Akshay Berry <[email-masked]>; Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; LMG OMS <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]>; Vijay mandal (TCS) <[email-masked]>; Sankar T <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: LATE SHIPPING (6216037301)

Hi  Sankar,

order 6216037301 has already in cancel status in OMS. Can you please check and update in Hybris  as Part LIT (SOP).

Thanks and regards
Thulasiraman M

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 28, 2020 1:42 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>; Jagmohan Urmaliya (TCS) <[email-masked]<mailto:[email-masked]>>; Vijay mandal (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: LATE SHIPPING (6216037301)

Looping @LMG OMS<mailto:[email-masked]> @Jagmohan Urmaliya (TCS)<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]> Any update on the below request as this is pending since August 15th.

INC0913209

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 23, 2020 2:16 AM
To: seeta.seeta <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: LATE SHIPPING (6216037301)
Importance: High

Hi Seeta,

Raised to tech INC0913209

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 21, 2020 4:31 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: LATE SHIPPING (6216037301)

External email sender, please take precaution.
Hi Jessie,

Kindly assist in cancelling the order with order number 6216037301. Case is pending since September 2020.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Sharafuddeen Kulumbil" <[email-masked]<mailto:[email-masked]>>
Cc: "vinod sharma" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 15 October, 2020 10:39:10
Subject: Re: LATE SHIPPING (6216037301)

Hi Team,

Can you please let us know what can be done in this case as the customer is chasing us for his order

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Sharafuddeen Kulumbil" <[email-masked]<mailto:[email-masked]>>
To: "vinod sharma" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 3, 2020 9:01:07 PM
Subject: RE: LATE SHIPPING (6216037301)

6216037301 order stop due to IT issue "400:ERROR COD"  SR NO: INC0831600

From: Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 3, 2020 6:18 PM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sharafuddeen Kulumbil <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: LATE SHIPPING (6216037301)

Sharfu- Pls check

Regards,
Vinod
+966 -564851785
IP-2056

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 2, 2020 1:14 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sharafuddeen Kulumbil <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: LATE SHIPPING (6216037301)
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us on below case.

Regards,
Fauzan

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 2 October, 2020 10:50:28
Subject: LATE SHIPPING (6216037301)

Hi Team,

Ticket: 1455178 Child ticket: 1495300
Problem Statement: Late Shipping
Order Date : Aug 15, 2020
Order ID: 6216037301
Tracking ID: No consignment
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Aug 15, 2020 and till now he has not received the order. As per the hybris the there is no consignment ready for the order. Raised child ticket on Sep 20, 2020 still no response.

Regards,
Abhishek Borgaonkar

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com