Subject: Unattended ticket - Refund has been rejected (an urgent refund)
From: [email-masked]
To: [email-masked]
Date: Sun, 29 Nov 2020 05:22:48 +0000

Hi ,  This is an escalation email for the LiveSalesman group in Landmark Group.    A new ticket in LiveSalesman group is currently unassigned for more than 30 minutes.  Ticket Details:   Subject - Refund has been  rejected (an urgent refund)  Ticket URL - https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1779695