Subject: Re: Arrange Call Back 0509992530
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, AKASH YADAV <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 28 Nov 2020 18:02:19 -0700 (MST)

Hi Team, 

Kindly arrange the call back again for the customer. As customer is saying he did not recieved any call and he has given this phone number 0509992530 to contact him. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ali Mkhaimer" <[email-masked]> 
To: "Mohd Imran" <[email-masked]>, "Rawan Barghouth" <[email-masked]>, "Mohammad Tarabishi" <[email-masked]>, "Saeed Khawaldeh" <[email-masked]>, "ccbackoffice" <[email-masked]>, "ccwebteam" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Nour Hanayneh" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "AKASH YADAV" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 26 November, 2020 18:45:42 
Subject: RE: Arrange Call Back 0509992530 

Dear Imran, 

The customer was contacted twice but no answer. 

Best Regards, 

Ali Al Mkhaimer 
Contact Center Team Leader 

T: + 962 6 500 1333 

F: +962 6 500 1334 

M: +962 79 175 7169 

E: [ mailto:[email-masked] | mailto:[email-masked] ] 

[ http://www.crystel.co/ | www.crystel.co ] 

[ https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel ] 	

[ https://www.facebook.com/Crystel.co ] 	

[ https://twitter.com/CrystelCo ] 	

[ https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ ] 

From: Mohd Imran [mailto:[email-masked]] 
Sent: Wednesday, November 25, 2020 11:14 PM 
To: Ali Mkhaimer; Rawan Barghouth; Mohammad Tarabishi; Saeed Khawaldeh; Amani Khraisat; ccbackoffice; ccwebteam 
Cc: Fauzan Ahmad, Musalman; seeta.seeta; Nour Hanayneh; Shakeeb Arsalan; Escalations Dxbteam; akash yadav; Apoorv Joshi 
Subject: RE: Arrange Call Back 0509992530 

Hi Team, 

Please contact this customer on priority. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, November 25, 2020 1:30 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; akash yadav < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Arrange Call Back 0509992530 

External email sender, please take precaution. 

Hi Team, 

Please assist regarding the following concern. 

Regards 
shakeeb 

From: "akash yadav" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, November 25, 2020 2:56:57 PM 
Subject: Arrange Call Back 

Hi Team, 

Order number- 9615030566 

Order date- Nov 18, 2020 

Phone number- 0509992530 

Ticket number- 1734686 

Issue description- Customer has received damaged items. They are not packed separately all mixed together inside the carton. Customer wants to receive the call from management. Please arrange the call on 0509992530. 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ]