Subject: KNET ON VALIDATION
From: Seeta Seeta <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Harish Thakor <[email-masked]>, anju john <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Sat, 28 Nov 2020 15:58:08 -0700 (MST)

Hi Team, 

Kindly assist us in closing below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 21 November, 2020 06:10:42 
Subject: Re: KNET ON VALIDATION 

Hi Team, 

Customer has made 3 orders on Sep 08, 2020. However, payment failed but the amount has been debited to customer account. As per the hybris there no order details for the Sep 08, 2020. 

Transaction id shared by the customer has been attached for deduction of amount. Added in Kuwait finance tracker sheet and now finance team is asking for the bank statement for the transaction. 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 30 October, 2020 10:58:07 
Subject: Re: KNET ON VALIDATION 

Hi Team, 

Customer has made two order Sep 08 , 2020. However, payment failed but the amount has been debited to customer account. As per the hybris there no order details for the Sep 08 , 2020. 

Transaction id shared by the customer has been attached for deduction of amount 

Customer Name: ISLAM FARID 
Customer contact number : 94908597 
Customer Email id: [email-masked] 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 23 September, 2020 14:19:57 
Subject: KNET ON VALIDATION 

Hi Team, 

Customer has made two order Sep 08, 2020. However, payment failed but the amount has been debited to customer account. As per the hybris there no order details for the Sep 08, 2020. 

Transaction id shared by the customer has been attached for deduction of amount 

Customer Name: ISLAM FARID 
Customer contact number : 94908597 
Customer Email id: [email-masked] 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar