Subject: Re: Late Shipping // 6239562364
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: maxwhryd ecom <[email-masked]>, escalations dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, jessie caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Fri, 27 Nov 2020 01:25:51 -0700 (MST)

Hi Team, 

Please note that the order is pending from 20 days and still not shipped, so kindly look into this and arrange the delivery ASAP. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohd Imran" <[email-masked]> 
To: "maxwhryd ecom" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "M Ataullah" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "jessie caparas" <[email-masked]>, "malik ismail" <[email-masked]> 
Sent: Monday, 23 November, 2020 20:03:05 
Subject: RE: Late Shipping // 6239562364 

Hi [ mailto:[email-masked] | 
@Maxwhryd Ecom ] , 

Please confirm the shipping status for below order. 

Order ID: ​6239562364 

Tracking ID: CRDSAL0093398020 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Seeta Seeta <[email-masked]> 
Sent: Monday, November 23, 2020 10:03 AM 
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]> 
Subject: Late Shipping // 6239562364 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Problem Statement: Late Shipping 

Order Date: ​06-Nov-2020 

Order ID: ​6239562364 

Tracking ID: CRDSAL0093398020 

Assistance Required: Need To Ship 

Child Ticket; 1717273 

Issue Description: As per Hybris the order shipped on 07/11/20, but physically not received at courier outlet, ​ 

so kindly ​arrange the shipment ASAP. 

Thanks & Regards, 
Seeta Kunwar 
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