Subject: Re: Amount deducted from KNET
From: Seeta Seeta <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Mustafa Chakki <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohd Imran <[email-masked]>, Fauzan Musalman <[email-masked]>, Mohammad Shafeeque <[email-masked]>, escalations dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, anju john <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>
Date: Thu, 26 Nov 2020 02:37:59 -0700 (MST)

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shababe Quamar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Mustafa Chakki" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Sent: Saturday, October 31, 2020 3:40:07 PM 
Subject: RE: Amount deducted from KNET 

Hi [ mailto:[email-masked] | 
@Mustafa Chakki ] 

Please close this case on priority. 

Thanks, 

Shababe Quamar 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, October 29, 2020 6:31 PM 
To: Mohammad Shababe Quamar <[email-masked]> 
Cc: Mustafa Chakki <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohd Imran <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]> 
Subject: Re: Amount deducted from KNET 

External email sender, please take precaution. 

Hi Shababe, 

Kindly assist in closing this case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mustafa Chakki" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Shababe Quamar" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Shafeeque" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] >, "anju john" < [ mailto:[email-masked] | [email-masked] ] >, "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 28 October, 2020 17:15:07 
Subject: Re: Amount deducted from KNET 

Hi Team 

Kindly assist regarding the following concern. 

Regards 

Shakeeb 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rashid Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Shafeeque" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Harish thakor" < [ mailto:[email-masked] | [email-masked] ] >, "anju john" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, September 14, 2020 10:09:02 PM 
Subject: Re: Amount deducted from KNET 

Hi Rashid 

Kindly assist regarding the following concern. 

Regards 

Shakeeb 

From: "Mohammad Shafeeque" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, September 13, 2020 7:50:22 PM 
Subject: Amount deducted from KNET 

Hi Team, 

With reference to the Email ID : [ mailto:[email-masked] | [email-masked] ] 

Customer claims that he tried to place order but the money was deducted twice from the account and no order was placed. 

Please check the below details and advise: 

Transaction ID : 2023912 900053593 

Noting the customer asserted these 2 numbers are transactions ID 
Amount deducted : 
First amount: KWD 25.50 

Second amount: KWD 24.00 

Date : Sep / 08/ 2020 

Please check and advise urgently. Find the attachment 

Best Regards 

Shafeeque 

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