Subject: RE: Return Processing Request - 6222015245
From: Ksaconloc Returns <[email-masked]>
To: Mohammed Awad MohammedGaily <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Ayaz <[email-masked]>, Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Shatakshi Pandey <[email-masked]>
Date: Thu, 26 Nov 2020 07:12:20 +0000

Dear MohammedGaily,

Please note the shipment is processed, Kindly note below details.

RETURN_ORDER
SALES_ORDER_NO
AWB_NO
STATUS
ITEM_ID
RETURN_QTY
1000041367
6222015245
46285339236
CLOSED
162137875
2
1000041367
6222015245
46285339236
CLOSED
153239335
1

Regards,
Amir Reyazi
Conloc Returns
Ext – 4647

From: Mohammed Awad MohammedGaily <[email-masked]>
Sent: Sunday, November 8, 2020 11:44 AM
To: Ksaconloc Returns <[email-masked]>; Mohammad Ayaz <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Shatakshi Pandey <[email-masked]>
Subject: RE: Return Processing Request - 6222015245

Dear Team

FYAP

Regards
Gaily
SCM – ECOM
Ext - 4650
From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: 08 November 2020 10:46
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammed Awad MohammedGaily <[email-masked]<mailto:[email-masked]>>; Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Shatakshi Pandey <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Return Processing Request - 6222015245
Importance: High

@Mohammed Awad MohammedGaily<mailto:[email-masked]> @Ksaconloc Returns<mailto:[email-masked]> @Ramesh Gottimukkala<mailto:[email-masked]>

@Shatakshi Pandey<mailto:[email-masked]>

Please action child ticket 1640004

We see the return is still partially received.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 7, 2020 1:19 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Return Processing Request - 6222015245

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6222015245
Return AWB: 46285339236

Customer has returned the following items under the above mentioned AWB which are showing delivered to us on Oct 10, 2020:
162137875 - QTY 2, 153239335 - QTY 1

We raised the following child ticket: 1640004, to process the following RMA on priority: 1000041367. However, no response on the same in 6 days.

Please assist in closing this. Thank you for your help!

Regards,
Apoorv
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