Subject: RE: Assistance needed with Order ID 9607766091
From: Mohd Imran <[email-masked]>
To: Max Sindagah <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Wed, 25 Nov 2020 21:32:34 +0000

Hi @Max Sindagah<mailto:[email-masked]>,

Can you please check below issue on priority.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, November 25, 2020 7:56 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Assistance needed with Order ID 9607766091

External email sender, please take precaution.
Hi Team,

Kindly assist.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 11 November, 2020 20:19:14
Subject: Fwd: Assistance needed with Order ID 9607766091

Dear team,

Kindly assist.

Regards,
Nikhil.

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 31 October, 2020 18:20:05
Subject: Fwd: Assistance needed with Order ID 9607766091

Dear Team,

Kindly escalate.

Regards,
Nikhil.

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 28, 2020 2:27:54 AM
Subject: Assistance needed with Order ID 9607766091

Dear Team,

The customer is confirming that he has returned 2 items 162117731 & 162117730, from the Order ID 9607766091 to Max Shindagha on Oct 24. The items were non returnable and hence the refund for the same has not been processed.

The customer came back to us asking for the refund.

As per the Offline store sheet the email id 'Max Sindagah <[email-masked]<mailto:[email-masked]>>' is not working and can't escalate the same to the store to check.

Kindly assist.

Regards,
Nikhil.

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