Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 24 Nov 2020 09:58:20 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Returns  Ticket comment <div style="direction: ltr">There is no problem with my order i just want to ask what if the cloth not my size what should i do? Go to the store and change it or what??</div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 24/11/2020, at 11:20 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1738529</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Raisuddin lsm : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<div dir="ltr">Hi Merna,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologise for any inconvenience caused however, we request you to please elaborate your concern with searchable details (like order number, registered mobile number or registered email id) so that we can assist you accordingly with this.</div>
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<div>We are looking forward to hear from you soon. <span>Thank you for your help!</span>
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<div dir="ltr">Please be noted that the case will be closed automatically within 24 hours if no response.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1738529