Subject: New Reply Received - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Nov 2020 09:04:32 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  My Account  Ticket comment <div id="yiv4156849302"><div id="yMail_cursorElementTracker_1606208614108">Good day,<div id="yiv4156849302yMail_cursorElementTracker_1606208493261"><br></div>
<div id="yiv4156849302yMail_cursorElementTracker_1606208493885">Thank you for your quick reply. </div>
<div id="yiv4156849302yMail_cursorElementTracker_1606208503651"><br></div>
<div id="yiv4156849302yMail_cursorElementTracker_1606208503818">After I click on the 'Reset password' link it takes me back to the Sign in page. Screenshot attached to this email.</div>
<div id="yMail_cursorElementTracker_1606208623298"><br></div>
<div id="yMail_cursorElementTracker_1606208625119">Thank you for your assistance. </div>
<div id="yMail_cursorElementTracker_1606208636059"><br></div>
<div id="yMail_cursorElementTracker_1606208636605">Regards,</div>
<div id="yMail_cursorElementTracker_1606208642893">Mirkka Pajunen </div>
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<img class="yiv4156849302inline-image-global yiv4156849302inlined-image-cid-8a8d93f6-f3f1-4ba8-89bf-203372fa4340" id="yiv4156849302ymail_attachmentId8a8d93f6-f3f1-4ba8-89bf-203372fa4340" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE2OTA1MDYzMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Gyk2lYXNT2wsC6SlyV_NsW0ilqv7zo8T8U1jGobvUiw" style="width:100%;max-width:800px"><br>
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<br><br><br><div id="yiv4156849302ymail_android_signature"><a rel="noreferrer" id="yiv4156849302ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv4156849302yqt9144002775" id="yiv4156849302yqt17374"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 23 Nov 2020 at 12:32, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv4156849302"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Mirkka,</div></div>
<div dir="ltr"><div dir="ltr">
<div dir="ltr">​<br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div>We sincerely apologise for the issue that you are facing however, we would request you to please share with us the below details so that we can investigate this further:</div>
<div><br></div>
<div>1. Screenshot of the issue that you are receiving when you are clicking on the password reset link(If Possible).</div>
<div>2. Registered email address</div>
<div>3. Country Of Access</div>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Please be noted that the case will be closed automatically within 24 hours if no response.</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div>
</div>

	

</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1738548