Subject: New Reply Received - #9614878142
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Nov 2020 12:42:20 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  #9614878142  Ticket comment <div class="ydp428f46b6yahoo-style-wrap" style="font-family:courier new, courier, monaco, monospace, sans-serif;font-size:16px">
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<div dir="ltr">Dear Ritesh &amp; Center Point team,</div>
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<div dir="ltr">For the third time its updated as undelivered. I have given the contact number and the address. Its an office address and its Aramex Umm Ramool Dubai address and still your delivery team failed to deliver this order.</div>
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<div dir="ltr">Kindly check on this its been more than 6 days now. We don't expect this kind of service from Landmark group.</div>
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<div class="ydp428f46b6signature">Tks, M.Rumaiz</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;</div>
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<b>To:</b> "[email-masked]" &lt;[email-masked]&gt;; "[email-masked]" &lt;[email-masked]&gt;</div>
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<b>Cc:</b> "[email-masked]" &lt;[email-masked]&gt;; "[email-masked]" &lt;[email-masked]&gt;; "[email-masked]" &lt;[email-masked]&gt;</div>
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<b>Sent:</b> Monday, November 23, 2020, 12:30:09 PM GMT+5</div>
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<b>Subject:</b> New comment - [#1738028] #9614878142</div>
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<div>There is a new comment in the ticket submitted by M.Rumaiz to HelpCPAE</div>
<br> Comment added by : Ritesh Sharma<br><div class="ydpdcb12a69yiv3250303117yqt2448190809" id="ydpdcb12a69yiv3250303117yqtfd29791">
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<div class="ydpdcb12a69yiv3250303117MsoNormal">Hi <a id="ydpdcb12a69yiv3250303117OWAAM591EBAADF1FF47639A5DBDF097A3741E" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:sans-serif;text-decoration:none">@M.Rumaiz</span></a>
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<div class="ydpdcb12a69yiv3250303117MsoNormal">This will get resolved in next 48hrs.</div>
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<div class="ydpdcb12a69yiv3250303117MsoNormal">Please bear with us.</div>
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<div class="ydpdcb12a69yiv3250303117MsoNormal">Thanks for your patience.</div>
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<div class="ydpdcb12a69yiv3250303117MsoNormal">--</div>
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<div class="ydpdcb12a69yiv3250303117MsoNormal">Thanks and Regards,</div>
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<div class="ydpdcb12a69yiv3250303117MsoNormal"><a href="https://www.centrepointstores.com/" target="_blank" rel="noreferrer"><span style="text-decoration:none"><img id="ydpdcb12a69yiv3250303117Picture_x0020_1" style="width: 492px; max-width: 738px" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE2ODU5OTE2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RrHTScFidtoWzbmsUyfdRj-_jaJsKU8POpMyINrnmgc"></span></a></div>
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<div>From: M.Rumaiz &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, November 23, 2020 11:26 AM<br>
<b>To:</b> Ritesh Sharma &lt;[email-masked]&gt;; Centrepointstores Support &lt;[email-masked]&gt;<br>
<b>Cc:</b> Rajesh Garg &lt;[email-masked]&gt;; Rasheed Kedaran &lt;[email-masked]&gt;; Kelly Louise Thompson &lt;[email-masked]&gt;; Raza Beig &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fw: #9614878142</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="ydpdcb12a69yiv3250303117MsoNormal"><span style="font-size:12.0pt">Dear Ritesh,  </span></div>
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<div class="ydpdcb12a69yiv3250303117MsoNormal"><span style="font-size:12.0pt">Could you please check in this order and help me out. </span></div>
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<div class="ydpdcb12a69yiv3250303117MsoNormal"><span style="font-size:12.0pt">Tks, </span></div>
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<div class="ydpdcb12a69yiv3250303117MsoNormal"><span style="font-size:12.0pt">M.Rumaiz</span></div>
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<b><span style="font-size:10.0pt;color:#26282A">From:</span></b><span style="font-size:10.0pt;color:#26282A"> M.Rumaiz &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;</span>
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<b><span style="font-size:10.0pt;color:#26282A">To:</span></b><span style="font-size:10.0pt;color:#26282A"> Centrepointstores Support &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;</span>
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<b><span style="font-size:10.0pt;color:#26282A">Sent:</span></b><span style="font-size:10.0pt;color:#26282A"> Monday, November 23, 2020, 12:09:47 PM GMT+5</span>
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<b><span style="font-size:10.0pt;color:#26282A">Subject:</span></b><span style="font-size:10.0pt;color:#26282A"> #9614878142</span>
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<div class="ydpdcb12a69yiv3250303117MsoNormal"><span style="font-size:12.0pt;color:#26282A">Hello, </span></div>
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<div class="ydpdcb12a69yiv3250303117MsoNormal"><span style="font-size:12.0pt;color:#26282A">It's the 6th day now why can't you all deliver this order 9614878142 to below address </span></div>
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<span style="font-size:10.0pt;font-family:Lato;color:#3D464D">Shipped to: <strong><span style="font-family:Lato">M Rumaiz  </span></strong></span>
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<div class="ydpdcb12a69yiv3250303117MsoNormal" style="line-height:16.5pt"><span style="font-size:11.5pt;color:#26282A"><br>
Aramex Building ,184 Airport Road, Umm Ramool, POBOX 35962 CMB 15732, CMB 15732,<br>
Dubai,<br>
Umm Ramool - United Arab Emirates<br>
Mobile Number: <span class="ydpdcb12a69yiv3250303117ydpdf2ea21dyiv3187763834ydpcc2dc3aeyiv9977961046ydpe3700d4chas-countrycode">+971 600544000</span></span></div>
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<div class="ydpdcb12a69yiv3250303117MsoNormal"><span style="font-size:12.0pt;color:#26282A">It's a well known address and it's Aramex office. Can't your courier team find this address?? </span></div>
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<div class="ydpdcb12a69yiv3250303117MsoNormal"><span style="font-size:12.0pt;color:#26282A">Tks, M.Rumaiz</span></div>
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<div class="ydpdcb12a69yiv3250303117MsoNormal"><span style="font-size:12.0pt;color:#26282A">Tks, M.Rumaiz</span></div>
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