Subject: RE: Late Delivery/ 8200020921
From: Faraz Lohani <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, olm kuwait <[email-masked]>, Midhun Madhu <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, asjad hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 22 Nov 2020 13:07:21 +0000

@Midhun Madhu<mailto:[email-masked]> @olm kuwait<mailto:[email-masked]>

Kindly advise for the delivery of the same or kindly process the shipment as RTO as this has been pending from 28th August, 2020. As the customer is very frustrated and wants the refund to be processed ASAP as she is complaining in the store as well.

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, November 20, 2020 8:56 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>; olm kuwait <[email-masked]>; Midhun Madhu <[email-masked]>; Shakeeb Arsalan <[email-masked]>; asjad hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Late Delivery/ 8200020921
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #8200020921
Tracking ID: FP08290100074

The order was shipped to LMG and till now the status is in transit we have escalated this to LMG team to deliver the order. Kindly assist us to cancel the order as per customer  request.

Regards,
Fauzan

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "asjad hussain" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 15, 2020 11:29:04 AM
Subject: Re: Late Delivery/ 8200020921

Hi Team,

With reference to the order number 8200020921, the order status is showing In Transit since 8/29/20. We request you to kindly mark the order as NDR.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 13, 2020 9:35:21 PM
Subject: Re: Late Delivery/ 8200020921

Hi team,

kindly assist in the following case.

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 8, 2020 7:27:43 PM
Subject: Re: Late Delivery/ 8200020921

Hi team,

kindly assist in the following case.

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 2 October, 2020 19:57:14
Subject: Re: Late Delivery/ 8200020921

Hi team,

kindly assist in the following case.
________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 23 September, 2020 20:24:30
Subject: Re: Late Delivery/ 8200020921

Hi team,

any update?

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 19 September, 2020 16:55:41
Subject: Late Delivery/ 8200020921

 Hi team,

Problem Statement: (Late Delivery)
Order Date : Aug 28, 2020
Order ID: 8200020921
Tracking ID: FP08290100074
Assistance Required: Need Urgent Delivery

Issue Description: The order was shipped from our side on 8/29/20 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.

Regards,
Asjad.

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