Subject: Undeliverable: Refund followup! // 9602640749 // 1519421
From: <[email-masked]>
To: <[email-masked]>
Date: Sun, 22 Nov 2020 04:00:57 +0000

Delivery has failed to these recipients or groups:

[email-masked]<mailto:[email-masked]>
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Diagnostic information for administrators:

Generating server: DB8PR09MB3660.eurprd09.prod.outlook.com

[email-masked]
Remote Server returned '554 4.3.2 mailbox busy; STOREDRV.Deliver.Exception:QuotaExceededException.MapiExceptionMessagePerFolderCountQuotaExceeded; Failed to process message due to a permanent exception with message Cannot complete delivery-time processing. 0.35250:0A00D281, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:18610000, 1.36674:0E000000, 1.61250:00000000, 1.45378:1D610000, 1.44866:320A0000, 16.55847:4A2D0000, 17.43559:0000000024020000000000000200000000000000, 20.52176:140F058E16004021140F058E, 20.50032:140F058E86174021140F058E, 0.35180:EB010000, 255.23226:09000000, 255.27962:0A000000, 255.27962:0E000000, 255.31418:0F000000, 0.35250:0A002F7A, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:62000000, 1.36674:9E000000, 1.61250:00000000, 1.45378:67000000, 1.44866:04000000, 16.55847:D3000000, 17.43559:0000000000040000000000000100000000000000, 20.52176:140F058E1600000084020000, 20.50032:140F058E8617702003000136, 0.35180:01040000, 255.23226:4B000000, 255.27962:0A000000, 255.27962:9E000000, 255.17082:E4040000, 0.18273:4800D13D, 4.21921:E4040000, 255.27962:FA000000, 255.1494:0A002F3D, 0.38698:05000780, 4.65304:0F010480, 5.29818:0000000034376338393331652D323336642D343139662D613463352D6561643934333030383735632D31393134383366622D323935612D343161642D613166612D3031396566383030633038625B315D2D31304300312D343462322D, 1.29920:07000000, 7.29828:41420F00000000002C000000, 7.29832:40420F000000000012000000, 4.45884:E4040000, 4.29876:E4040000, 4.30344:E4040000, 4.37696:E4040000, 4.58176:E4040000, 7.40748:010000000000010C04000000, 7.57132:000000000000000000000000, 1.63016:9E000000, 4.39640:E4040000, 8.45434:1E93C8476D239F41A4C5EAD94300875C4F000000, 5.10786:0000000031352E32302E333538392E3032323A414D36505230394D42333035383A30363965626534372D303831312D343462322D623563332D3036623763383766313363650000109C000000, 7.51330:450BBA379B8ED8089C000000, 0.39570:03000000, 1.55954:0A000000, 0.49266:02000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:07000000, 1.56562:00000000, 1.55954:9E000000, 0.48754:0E000000, 0.40818:00000000, 1.33010:9E000000, 2.54258:E4040000, 255.1750:0A003267, 255.31418:CD000000, 0.22753:03000336, 255.21817:E4040000, 0.52338:D2000000, 4.35954:E4040000 [Stage: DeliverMessage]'

Original message headers:

Date: Sat, 21 Nov 2020 21:00:52 -0700 (MST)
From: Seeta Seeta <[email-masked]>
To: LMG OMS <[email-masked]>,
        "Vijay mandal, TCS" <[email-masked]>
CC: escalations dxbteam <[email-masked]>,
        Fauzan Musalman <[email-masked]>,
        Shakeeb Arsalan <[email-masked]>,
        Apoorv Joshi <[email-masked]>,
        Nitesh Singh <[email-masked]>
Subject: Refund followup! // 9602640749 // 1519421

Subject: Refund followup! // 9602640749 // 1519421
From: Seeta Seeta <[email-masked]>
To: LMG OMS <[email-masked]>, "Vijay mandal, TCS" <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Sat, 21 Nov 2020 21:00:52 -0700 (MST)

External email sender, please take precaution.

Hi Team,

Kindly assist in closing the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]>
To: "LMG OMS" <[email-masked]>, "Vijay mandal, TCS" <[email-masked]>
Cc: "escalations dxbteam" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Sunday, 22 November, 2020 09:30:19
Subject: Refund followup! // 9602640749 // 1519421

Hi Team,

Kindly assist in closing the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nitesh Singh" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Sent: Wednesday, 11 November, 2020 21:35:01
Subject: Refund followup! // 9602640749 // 1519421

Hi Team,

Parent ticket: 1519421
Child ticket:1656824

Problem Statement: Refund Not Processed
Order Date : Sep 12, 2020
Order ID: 9602640749
Return Tracking ID: 46039496672
Assistance Required: Need refund to customer
RMA: 1000091817

Issue Description: Customer raised a return request for 6 item and handed over to the courier team under tracking: 46039496672, (order: 9605083491). Tracking status shows that items returned to Warehouse, however customer didn't received the refund.

Child ticket: 1656824 has been created.

Kindly look into the issue and refund the customer

Regards,
Nitesh