Subject: RE: Sadad deduction with order being placed
From: Mohammed Athar <[email-masked]>
To: seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Mohd Imran <[email-masked]>, Arjun Thapa <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohd Zafar <[email-masked]>
Date: Sat, 21 Nov 2020 13:06:40 +0000

Hi Seeta,

The refund is already done.

Thanks & Regards,
Athar Mohammed,

From: Seeta Seeta <[email-masked]>
Sent: Saturday, November 21, 2020 3:59 PM
To: Malik Ismail <[email-masked]>; Mohammed Athar <[email-masked]>
Cc: Mohd Imran <[email-masked]>; Arjun Thapa <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohd Zafar <[email-masked]>
Subject: Sadad deduction with order being placed

External email sender, please take precaution.
Hi Team,

Kindly assist in the below case as customer is chasing us.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "malik ismail" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Arjun Thapa" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mohd Zafar" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 9 November, 2020 20:51:17
Subject: RE: Sadad deduction with order being placed

Thanks Athar.

Updated in tracker.

Regards,
Malik
From: Mohammed Athar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 7:16 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Arjun Thapa <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohd Zafar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Sadad deduction with order being placed

Hi Malik,

Date
HijraDate
Time
Description
Remarks
Credit
13-Apr-20
20/08/1441
09:00
Merchant Payment
P1000000000004669994/S639AEG1586800696995 Payment
178.93

Thanks & Regards,
Athar Mohammed,

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 6:12 PM
To: Mohammed Athar <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Arjun Thapa <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohd Zafar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Sadad deduction with order being placed

Hi Athar,

Tnx ID P1000000000004669994
Order ID 6481380767
Fort ID 158680069500066190
Amount deducted: SAR 181.80
Date 13-04-20

Regards,
Malik
From: Mohammed Athar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 7:00 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>; Arjun Thapa <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohd Zafar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Sadad deduction with order being placed

Hi Imran,

Please provide us the correct SADAD order id as we are unable to track the details with the below ID.

Transaction id will be of 20 digits.

Thanks & Regards,
Athar Mohammed,

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 12:17 PM
To: Arjun Thapa <[email-masked]<mailto:[email-masked]>>; Mohammed Athar <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Sadad deduction with order being placed

Hi Team,

Please check and process below refund.

Customer claims that he tried to place the order the amount deducted however  the order is not placed did not receive any order No.

Find the details below:

Email: [email-masked]<mailto:[email-masked]>
Transaction ID: P000000000004669994
Amount deducted: Sar 181.80
Date ; 13/04/2020

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 12:18 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Sadad deduction with order being placed

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 29, 2020 8:37:36 PM
Subject: Re: Sadad deduction with order being placed

Hi Malik,

Please assist in closing the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 2 October, 2020 12:40:38
Subject: Re: Sadad deduction with order being placed

Hi Apoorv,

Find the bank details below:
Account holder name: Fawzia Ayed Musleh Al-Dhiyani
Bank and the branch: Al-Rajhi Bank - Arbaeen Street
Account number:376608010312052
IBAN Number:SA2080000376608010312052
Account Type: Current
Regards
________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 23, 2020 11:36:10 AM
Subject: Sadad deduction with order being placed

Hi Team,

Customer claims that he tried to place the order the amount deducted however  the order is not placed did not receive any order No.

Find the details below:

Email: [email-masked]<mailto:[email-masked]>
Transaction ID: P000000000004669994
Amount deducted: Sar 181.80
Date ; 13/04/2020

Kindly do the needful and find the attachment.

Regards
Shafeeque

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com