Subject: New Reply Received - Wrong order
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 20 Nov 2020 18:22:15 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Wrong order  Ticket comment <div>Dear splash team</div>
<div id="yMail_cursorElementTracker_1605896151037">Kindly ,it was not my mistake to receive wrong order and you want from me to return the product .</div>
<div id="yMail_cursorElementTracker_1605896204567">Kindly I want to exchange as it was not my mistake .</div>
<div id="yMail_cursorElementTracker_1605896238406">I ordered one model and I received another model you can compare between the order <span style="font-family: sans-serif" id="yMail_cursorElementTracker_1605896312187">9615343753 and the attached photo .</span>
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<div id="yMail_cursorElementTracker_1605896238406"><font id="yMail_cursorElementTracker_1605896345071">Kindly I want to exchange either you can take the jacket and you can assess it then you can send me the weight one.</font></div>
<div id="yMail_cursorElementTracker_1605896238406"><font id="yMail_cursorElementTracker_1605896482484">Kindly reply as soon as possible.</font></div>
<div id="yMail_cursorElementTracker_1605896238406"><font id="yMail_cursorElementTracker_1605896504683"><br></font></div>
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<font id="yMail_cursorElementTracker_1605896436647">Thank you<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card pending">
<img id="ymail_attachmentId85443d55-df7b-40ed-b005-6ea545188285" class="inline-image-global inlined-image-cid-85443d55-df7b-40ed-b005-6ea545188285 retried" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE2ODI4NDUyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SNyKUvsalLgPv8obEU0cXctwfUbAFoZBbW6ylYOALvM" style="width:100%;max-width:800px"><br>
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<br><br></font><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Nov 19, 2020 at 17:11, Mohammed Hussen</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv1080693621"><div id="yiv1080693621">
<div class="yiv1080693621yahoo-compose-assist-image-card yiv1080693621ymail-android-inline-img-container yiv1080693621ymail-card yiv1080693621pending pending" id="yMail_cursorElementTracker_1605896317952">
<img id="yiv1080693621ymail_attachmentIdba590795-5e99-4359-ba1c-e7dc0d312081" class="yiv1080693621inline-image-global yiv1080693621inlined-image-cid-ba590795-5e99-4359-ba1c-e7dc0d312081 yiv1080693621retried" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE2ODI4NDUyNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5JXxSldyibcaJQ0fW8kigzeuxi9q7QO6PnmDog8C0Fk" style="width:100%;max-width:800px"><br>
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<br>Dear splash team<div id="yiv1080693621yMail_cursorElementTracker_1605791306434">Kindly noted that I received the attached wrong order jacket </div>
<div id="yiv1080693621yMail_cursorElementTracker_1605791335779">I ordered another one unfortunately it came not the one which I ordered.</div>
<div id="yiv1080693621yMail_cursorElementTracker_1605791365199">My order number is 9615343753</div>
<div id="yiv1080693621yMail_cursorElementTracker_1605791479072">Kindly advice what I can do<br><br><div id="yiv1080693621ymail_android_signature"><a rel="noreferrer" id="yiv1080693621ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1716349