Subject: Refund not processed - 6236612797
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Thu, 19 Nov 2020 04:02:33 -0700 (MST)

Dear Team, 

Problem Statement: Refund Not Processed 
Order Date : Oct 28, 2020 
Order ID: 6236612797 
Return Tracking ID: 46377474872 
RMA: 1000135388 
Assistance Required: Process refund asap. 

Issue Description: The returned items were collected and returned back to WH on Nov 11. The RMA is cancelled in the Hybris and the refund is not processed yet. 

Kindly assist with the refund. 
​ 
Regards, 
Nikhil