Subject: Re: Refund followup! // 9605857664 // 1610378
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 18 Nov 2020 09:14:25 -0700 (MST)

Hi Team, 

Refund is pending for a long time. Kindly update us. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 29 October, 2020 14:39:54 
Subject: Refund followup! // 9605857664 // 1610378 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 2, 2020 

Order ID: 9605857664 
Return Tracking ID: 
Assistance Required: Need refund to customer 
RMA: 1000099442 

Issue Description: Customer raised a return request for item and handed over to the courier team with tracking number: 46039258473/46039305093, created under order ID: 9605857716. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1622464 has been created. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh