Subject: New comment - [#1586050]
From: Centrepoint <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked]
Date: Tue, 17 Nov 2020 18:25:21 +0000

There is a new comment in the ticket submitted by دلال الفهيد to HelpCPAE   Comment added by : Malik Ismail  Comment Content:  <div class="WordSection1">
<div class="MsoNormal"><span lang="en-001">Hi <a id="OWAAM7F9119D748884F918EFFFE1BD31961CF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shipa Delivery Support</span></a>,
<a id="OWAAM80C55732BE5643FEA7BE7EC61D3B4F12" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Numan Ali</span></a>,</span></div>
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<div class="MsoNormal"><span lang="en-001">Please confirm if shipment delivered.</span></div>
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<div class="MsoNormal"><span lang="en-001">AWB S002416111784 - 6228028839</span></div>
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<div class="MsoNormal"><span lang="en-001">Regards,</span></div>
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<div class="MsoNormal"><span lang="en-001">Malik </span></div>
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<div>From: Shipa Delivery Support ([email-masked]) &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, October 17, 2020 4:01 PM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1586050] -</div>
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<b><i><span style='font-size:13.5pt;font-family:"Verdana",sans-serif;color:indianred'>External email sender, please take precaution.</span></i></b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:indianred'></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Dear All, <br>
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We haven't received the shipment from your side. and the order has been already canceled since the customer's location is out of our coverage areas. <br>
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Best regards  </span></div>
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<span class="labelnamesf">Ahmad Alqatawna</span><br>
<span class="labeltitlesf">Customer Care</span><br>
<span class="labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CMalik.Ismail%40landmarkgroup.com%7Cad15a37fabf64d250d7608d872944e39%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637385328579628108%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=gVm6cR86hQtCLFKAA14Q%2FSbz4pB9XjtQCVNeNyAuCZs%3D&amp;reserved=0" rel="noreferrer"><span style="border:solid windowtext 1.0pt;padding:0in;text-decoration:none"><img width="160" height="160" style="width:1.6666in;height:1.6666in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE2NzEzOTE5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ugSywWGKLI6E4TJdmwchlffUCDsjClQfrCr1JTDq7JI" alt="Image removed by sender."></span></a></span><br>
<strong><span style='font-family:"Verdana",sans-serif'>M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CMalik.Ismail%40landmarkgroup.com%7Cad15a37fabf64d250d7608d872944e39%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637385328579628108%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=gVm6cR86hQtCLFKAA14Q%2FSbz4pB9XjtQCVNeNyAuCZs%3D&amp;reserved=0" rel="noreferrer"><span style="color:#F26641;text-decoration:none">www.shipa.com</span></a>
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<strong><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>From:
</span></strong><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong><span style='font-family:"Verdana",sans-serif'>Sent: </span></strong>17/10/2020 2:45 PM GMT+04:00<br>
<strong><span style='font-family:"Verdana",sans-serif'>To: </span></strong>[email-masked]<br>
<strong><span style='font-family:"Verdana",sans-serif'>Cc: </span></strong>[email-masked]<br>
<strong><span style='font-family:"Verdana",sans-serif'>Subject: </span></strong>Fwd: [#1586050] -<br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late Delivery<br>
Order Date :Sep 27, 2020<br>
Order ID:6228028839<br>
Tracking ID:S002416111784</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required: Need Urgent Delivery</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: The order was shipped from our side on
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> 9/29/20 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
Abdulqader</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">1586050:1125156</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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