Subject: RE: Deduction validation: Case id - 1474883
From: Mustafa Chakki <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Reddy Prasad <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Tue, 17 Nov 2020 13:46:09 +0000

REFUNDED.

Original Transaction ID202025150635920
IP Address168.187.70.73Batch ID
Transaction Date/TimeTue Nov 17 16:45:37 AST 2020Post Date1117
Transaction ID202032289631200Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDKuwait International Bank
Card Number409054******3840Card ExpirationMay , 2024
Transaction Amount13.250Currency Code414
Merchant Track ID159949867500036292Result CodeCAPTURED
Host Response00Authorization Code074347
AVS ResponseCVD2 Validation Repsonse
Reference ID032296000379STAN ID289163
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, October 10, 2020 4:53 PM
To: Mustafa Chakki <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>
Subject: Re: Deduction validation: Case id - 1474883

External email sender, please take precaution.
Hi Team,

Please advise regarding the following concern.

Regards
Shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, September 18, 2020 11:04:03 AM
Subject: Deduction validation: Case id - 1474883

Hi Team,

Please note that the customer has shared his transaction details and claimed that there is a deduction of KWD 13.25 for two times from his account however we do not see any such order.

We request you to please see the attachment check if deduction has been done from our side and arrange a refund for the same.

Case id - 1474883
Email id - [email-masked]<mailto:[email-masked]>

Thank you for your help.

Regards,
Manish

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