Subject: Refund followup! // 9608973976 // 1636445
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 16 Nov 2020 05:02:28 -0700 (MST)

Hi Team, 

Problem statement: Refund Not initiated yet 

Order Number: 9608973976 
Order Created: 10/19/2020 
Tracking id - 46040485186 

Child Ticket: 1666218 

Return request created: 10/21/2020 

Assistance Required: Process the refund on priority 

Customer raised a return request for 1 item and as per the customer, they handed over the item to the courier team. Tracking status shows as invalid. 

Kindly check whether the items have been returned back to us and refund the customer 

Regards, 
Nitesh