Subject: Join us for our next Webinar: Deflect tickets using Selfservice
From: Rekha Rajendra Prasad <[email-masked]>
To: [email-masked]
Date: Thu, 05 Nov 2020 08:48:02 +0000

Hi,

Hope you are well.

As you might know, we had organized a webinar in the first week of September 2020 to help our customers improve Agent Productivity using Freshdesk. As promised, we have planned the next one as well!

Based on popular vote from our customers, our next webinar is on “How to deflect tickets using self-service and AI-powered features”

Harini, Myself & Sandeepak will deep-dive into ways in which you can utilize our Self-service features & Freddy bot to deflect tickets. This will not only help save time for your Agents to do more focused work while also reducing customer wait times and will improve CSAT!

When: 18th November 2020 | Wednesday

Time: 9:00 am GMT | 1:00 pm GST | 11:00 am SAST

We would love to have you and your team join us! Please register at the link below.

CLICK HERE TO REGISTER NOW

Thank you,

Rekha Rajendra Prasad

Customer Success Manager

Freshworks

p: +441923920617

w: www.freshworks.com

e: [email-masked]