Subject: FreshBrew October Edition
From: "Team Freshworks" <[email-masked]>
To: "Seeta Kunwar" <[email-masked]>
Date: Wed, 04 Nov 2020 06:45:06 +0000 (UTC)

Auto-classify tickets with Freddy Auto Triage Auto-classify tickets with Freddy Auto Triage Customers can request a new field, track request status, enable or disable fields, and much more -- right from the new Auto Triage dashboard. Update ticket properties automatically as they stream in so that agents can avoid ticket classification busywork and focus on helping customers. Our competitors have a lot more catching up to do now. Read More Filter the noise and focus on the critical comments using Smart Filters for Facebook Keep the spam comments on Facebook at bay and zero in on the ones that matter. Agents can choose to ignore comments with users tagged or comments with user tags followed by emojis or gifs (without actual text). Read More Freshsuccess Major Feature Launch: Success Goals We are building some exciting new features in Freshsuccess to improve productivity and usability. Here's a sneak-peek into what's in store for the October 4 release! Read More We're LIVE! Sign up & get access to over 100+ sessions Customer Success Stories Why Wadi Degla SC moved from Intercom to Freshchat? Read More MultiChoice, South Africa's leading satellite television service provider, delivers seamless omnichannel customer service with Freshworks. Know More This newsletter was lovingly curated by the Freshworks team. Think the Freshworks community would benefit from your expertise? Submit your content by emailing [email-masked]. Message sent by Freshworks Inc at Level 28, 161 Castlereagh St, Sydney, NSW 2000, Australia. Unsubscribe from this list | Unsubscribe from all emails Powered by Freshworks