Subject: FW: 22-Sep-20 tickets to close from backend
From: Mohammad Shababe Quamar <[email-masked]>
To: seeta.seeta <[email-masked]>
Date: Mon, 2 Nov 2020 12:18:21 +0000

From: Mohammad Shababe Quamar
Sent: Tuesday, October 20, 2020 2:35 PM
To: Akshay Berry <[email-masked]>
Subject: FW: 22-Sep-20 tickets to close from backend

From: Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 27, 2020 3:04 PM
To: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Cc: Harish Thakor <[email-masked]<mailto:[email-masked]>>; Anju John <[email-masked]<mailto:[email-masked]>>; Mustafa Chakki <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Subject: 22-Sep-20 tickets to close from backend

Hi Shababe,

We have take action on the below tickets in hybris on 22-Sep-20

Kindly arrange to close from backend for which we have done refunds.

OrderDate
OrderNumber
OrderStatus
TimeCreated
Subject
Status
AgentGroup
OnValidationRefundAmount
CancellationRefundAmount
ReturnRefundAmount
FortID
FORT NEW
PR file
rms-1
rms-2
rms-total
status
7/29/2020 18:15
8394693938
COMPLETED
9/22/2020 09:59
knet Refund
Open
knetgroup
NULL
NULL
0
#159603213100008984
159603213100008984
#N/A
0
105
105.000
unable to close ticket-refund done
5/3/2020 01:29
8380852980
COMPLETED
9/22/2020 11:35
Knet
Open
knetgroup
NULL
NULL
28
#158845498300067556
158845498300067556
#N/A
39.25
0
39.250
unable to close ticket-refund done
8/12/2020 13:04
8397035994
ON_VALIDATION_CANCELLED
9/22/2020 12:17
Knet
Open
knetgroup
25.4
NULL
NULL
NULL
NULL
#N/A
0
0
0.000
unable to close ticket-refund done
7/24/2020 16:06
8393897604
COMPLETED
9/22/2020 13:24
knet Refund
Open
knetgroup
NULL
NULL
0
#159559240600053828
159559240600053828
#N/A
0
64.95
64.950
unable to close ticket-refund done
7/26/2020 14:44
8394190540
ON_VALIDATION_CANCELLED
9/22/2020 14:59
Knet
Open
knetgroup
31.49
NULL
NULL
NULL
NULL
#N/A
0
0
0.000
unable to close ticket-refund done
8/12/2020 18:20
8397083825
ON_VALIDATION_CANCELLED
9/22/2020 15:19
Knet
Open
knetgroup
21.1
NULL
NULL
NULL
NULL
#N/A
0
0
0.000
no realization in bank for this order- unable to close ticket
7/24/2020 16:28
8393902184
ON_VALIDATION_CANCELLED
9/22/2020 17:53
knet
Open
knetgroup
54.26
NULL
NULL
NULL
NULL
#N/A
0
0
0.000
unable to close ticket-refund done
8/23/2020 17:39
8399000497
ON_VALIDATION_CANCELLED
9/22/2020 20:04
Knet Refund
New
knetgroup
37
NULL
NULL
NULL
NULL
#N/A
0
0
0.000
no realization in bank for this order- unable to close ticket
9/11/2020 01:27
8202475233
COMPLETED
9/22/2020 12:51
My credit transfer to the bank
New
knetgroup
NULL
NULL
0
#159977322300045428
159977322300045428
#N/A
0
91
91.000
unable to close ticket-refund done
8/14/2020 22:52
8397516182
ON_VALIDATION_CANCELLED
9/22/2020 14:38
K-Net refund. Order No 8397516182
New
knetgroup
2.9
NULL
NULL
NULL
NULL
#N/A
0
0
0.000
unable to close ticket-refund done
8/24/2020 23:40
8399224930
COMPLETED
9/22/2020 15:11
Knet transfer refund
New
knetgroup
NULL
NULL
0
#159829803600090979
159829803600090979
#N/A
0
25.69
25.690
unable to close ticket-refund done
7/21/2020 14:33
8393450594
CANCELLED
9/22/2020 15:14
Knet transfer refund
New
knetgroup
NULL
0
NULL
#159532762400048050
159532762400048050
#N/A
0
0
0.000
unable to close ticket-refund done
9/7/2020 22:38
8202013065
ON_VALIDATION_CANCELLED
9/22/2020 16:36
Amount has deducted without order process
Open
knetgroup
17.05
NULL
NULL
NULL
NULL
#N/A
0
0
0.000
unable to close ticket-refund done
9/7/2020 20:23
8201986738
ON_VALIDATION_CANCELLED
9/22/2020 18:56
Amount has deducted without order process
Open
knetgroup
8.8
NULL
NULL
NULL
NULL
#N/A
0
0
0.000
credit card customer-unbale to refund
9/7/2020 18:47
8201979275
ON_VALIDATION_CANCELLED
9/22/2020 19:00
Amount has deducted without order process
Open
knetgroup
72.2
NULL
NULL
NULL
NULL
#N/A
0
0
0.000
no realization in bank for this order- unable to close ticket

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