Subject: New Reply Received - Re: Order number 9603161132
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 07:14:36 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: Order number 9603161132  Ticket comment <div>Hi</div>
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<div>Please give me the full amount now being refund and I would like to have the invoice sent</div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 12 Nov 2020, at 10:54 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Kokkilah,</div>
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<div>Thank
you for contacting us.</div>
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<div>We
apologise for the inconvenience caused.</div>
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<div>The
refund amount of AED 59.42 for the items: Floral Print Midi Shift Dress with Long Sleeves and Slim Fit Colour Block Leggings with Elasticised Waistband under order ID 9603161132, has been processed from our side to your credit card under the transaction ID 160016462300041328.</div>
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<div>**
Noting that your card issuer requires 2-15 additional business days to process
the refund as per the bank norms.</div>
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<div>Once
again, sincere apologies and thank you for your patience.</div>
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<div>Feel
free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1574302