Subject: Re: On validation but amount deducted / 8398202165
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Thu, 12 Nov 2020 19:52:44 -0700 (MST)

Hi Team, 

Any update on this case. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 16 October, 2020 19:49:57 
Subject: On validation but amount deducted / 8398202165 

Hi Team, 

The order has not been placed successfully because it was on validation and amount has not been authorized and not captured but as per the the customer amount has been deducted. 
The customer is asking for his refund so we've created a Hybris ticket but still the amount has not refunded. 

So we request you please do the needful as soon as possible. 

Order number - 8398202165 
Hybris Ticket number -03648016 
Amount - KWD35.60 

Ticket number - 1568157 

We are looking forward to your reply. 

Regards 
Rehan